Privacy policy

This Privacy Policy sets out how we collect, use and disclose your personal information when you browse or place an order on our website https://torkinn.com/ (referred to as the "Site").

The "we" in the terms refers to Hebei Baishimei Technology Co., Ltd.

Personal Information We Gather

When you visit the Site, we automatically collect certain data related to your device, including your IP address, browser type, time zone and cookie information. If you complete a purchase, we collect order-related details, which include: your full name, billing and delivery addresses, payment information (handled securely by authorised third-party processors), email address and phone number. We refer to these details collectively as "Order Information".

How We Use Your Personal Information

Your information is used for the following purposes:

To process and complete your orders

To dispatch order confirmations and delivery updates

To review orders for fraud and security risks

To respond to your enquiries and deliver customer support

To send promotional and marketing communications (only with your explicit consent)

Disclosure of Your Information

We share your data solely with vetted third-party service providers to carry out services such as:

Payment processing (for example, Stripe, PayPal)

Order fulfilment and delivery arrangements

Marketing activities and website analytics (such as Google Analytics and email service platforms) We will never sell or lease your personal information to others.

Your Data Rights

If you reside within the European Union or the United Kingdom, you hold the rights to:

Access, amend or request deletion of your personal data

Revoke your consent to receive marketing messages at any time

Lodge a complaint with your local data protection authority

Data Storage Period

We keep your order information for internal record-keeping, unless you submit a request for us to erase it.

Cookies

Cookies are deployed to enhance your browsing experience, keep track of items in your shopping cart and analyse website traffic. You can turn off cookies by adjusting your browser settings.

Amendments to This Policy

We reserve the right to revise this Privacy Policy periodically. Any revisions will be published on this page, accompanied by a refreshed "Last modified" date.

Contact Us

Hebei Baishimei Technology Co., Ltd.

Room 20-2004, East Area, Century Garden, 75 Donggang Road, Yuhua District, Shijiazhuang City, Hebei Province, CN, 050022

Email: support@torkinn.com

Phone: +86 18510559227

Update:2026.11.11